Planning your visit
- If you are exhibiting symptoms associated with coronavirus please do not attend the venue - give us a call on 01392 665938 and we will organise for your tickets to be transferred or refunded.
- Please arrive during the time slot listed on your ticket. We're staggering arrival times to reduce queuing. You may have to be turned away if you are late.
- Please use the hand washing/sanitising facilities provided.
- Unless you are exempt, you must wear a mask unless you are eating or drinking. Please help to protect our staff and each other.
- If you need to use the bar or toilet facilities and there is a queue, please return to your seat and try again after 5 minutes. Please stay in your seat/at your table whenever possible and consider combining trips to the bar/outside/toilets.
- We're not currently able to offer a bar service so for some shows we have made alternative arrangements. Please check individual show details for more information
- We will be operating a one way system around the venue. Please stick to it and stay at least 2m from people from outside your group
- Please leave plenty of time to find us (for parking)
- The use of cameras and or mobile phones may not be permitted during the performance. If in doubt please ask.
- Have a wonderful time and enjoy being back in the theatre!