Planning your visit


 

  • If you are exhibiting symptoms associated with coronavirus please do not attend the venue - give us a call on 01392 665938 and we will organise for your tickets to be transferred or refunded. 
  • Please arrive during the time slot listed on your ticket. We're staggering arrival times to reduce queuing. You may have to be turned away if you are late.
  • Please use the hand washing/sanitising facilities provided. 
  • Unless you are exempt, you must wear a mask unless you are eating or drinking. Please help to protect our staff and each other. 
  • If you need to use the bar or toilet facilities and there is a queue, please return to your seat and try again after 5 minutes. Please stay in your seat/at your table whenever possible and consider combining trips to the bar/outside/toilets. 
  • We're not currently able to offer a bar service so for some shows we have made alternative arrangements. Please check individual show details for more information
  • We will be operating a one way system around the venue. Please stick to it and stay at least 2m from people from outside your group
  • Please leave plenty of time to find us (for parking)
  • The use of cameras and or mobile phones may not be permitted during the performance. If in doubt please ask.
  • Have a wonderful time and enjoy being back in the theatre!